Terms and Conditions
These Terms and Conditions ('Terms') are applicable to any use of the store on the website www.g13labs.com ('The Website'), as well as any services available on the Website and to any and all offers, orders and agreements connected therewith to The Attitude Incorporated Limited ('The Company'). The Terms of Use shall be governed by the laws of the United Kingdom. If you do not agree with these General Terms, you may not order any products on The Website or in any other way use The Website.
1. You must be at least 18 years old to order from The Website.
2. You agree that the use of The Website is at your sole risk.
3. The Company cannot be held responsible for the actions of persons who purchase its Cannabis seeds. The Company can sell you cannabis seeds legally for the use of fishing bait additives or as luxury bird food or as souvenirs. Or you may purchase to store, in case the law changes.
4. For your own protection we advise you to inquire about and comply with all local laws and international laws governing the purchase of cannabis seeds in your part of the world. In many countries, it is illegal to germinate these seeds. By ordering you confirm that you checked your local and international law and it is safe for you to buy and receive cannabis seeds and that the responsibility for that decision rests solely upon you. As The Company's customer, you are prohibited from distributing seeds bought from The Company to countries where possession of and/or trafficking of Cannabis seeds is illegal.
5. We cannot, and will not discuss germination/yields/THC levels (etc.) of seeds, as it is ILLEGAL to germinate seeds in the United Kingdom and most countries and we cannot be seen to be promoting this. Unfortunately, emails may be ignored and remain unanswered if questions relate to the above and you may be refused a sale should you persist in requesting further information.
6. The Company reserves the right to restrict the access to or sale of certain products depending on the delivery country.
7. The Company registered address is Unit 14 Quadrangle Centre, Nacton Road, Ipswich, IP3 9QR, United Kingdom.
8. The Website will require certain information from you if you want to order from The Company. Please read the Privacy Policy for more detailed information.
9. When you place an order, we may ask you for certain information (for example your name, phone number, postal address, email address, card billing name and address).
This information will be kept securely and may be used to:
1) process your order
2) help fraud prevention i.e. we check card details with our payment system and reserve the right to refuse orders on that basis
3) open and run your account
We will never collect sensitive information about you without your agreement.
10. You have to ensure to provide true, accurate, current and complete information about yourself. You are prohibited to create an account using the name or email address of another person or company. You are fully responsible and liable for all activities that occur within your Account. You agree to notify The Company immediately of any unauthorised use of your Account or any other breach of security. The Company cannot be held responsible for any loss or damage arising from your failure to comply with these terms.
11. We accept returns within 14 days after the delivery.
12. If you require seeds to be returned then they have to be completely unopened and also be in the original packaging. Any free gifts or items that were included with the purchase must also be returned.
13. Please pay the return postage and send the items back by recorded delivery so you have a proof of postage. Please include the order number and your contact details.
14. We do not accept return for Pick and Mix Seeds.
15. We will make the refund within 7 days or earlier once we have inspected the returned item. We will contact you via email if we need any additional information to issue a refund.
16. If you receive a product from us that has been damaged during transit, please contact us via email or phone within 48 hours after the package was delivered. You will need to email us with a clear picture of the damaged product and quote your order number. Once we have received the pictures and examined them we will arrange for a replacement to be sent out to you. You may be required to send the item back to us, we will refund the return postage cost to you in this case.
17. Please keep all packaging that your order arrives in/with in case there is a problem with your shipment. We urge that you do this so we can help rectify the issue.
18. The shipping cost is non-refundable unless you are returning a faulty product, error was made by us or a damaged product was received.
19. You can cancel your order before it was shipped. Should you wish your order to be cancelled please contact us immediately over the phone. If you email us we cannot guarantee we will be able to stop the order before it was shipped as the email may be read after the order was dispatched.
20. If your order was stopped and you wish to receive a refund it will be processed on to the same card that was used to pay for the order. The refund may take up to 15
business days to be processed.
If you paid for your order by bank wire transfer or one of the cryptocurrencies, we will need your details for the bank account or crypto currency address in order to
refund the payment to you.
We do not take responsibility and do not cover any extra charges and/or fees, and/or the exchange rate fluctuation that are incurred when processing the refund if the order
is cancelled at the customer's request.
21. We do not offer the refunds for cash payments. A store credit can be issued should you wish to cancel the order.
22. Please note that the telesales law forbids the return of certain goods.
23. We will not replace any products/process any claims 3 months after the order date.
